1.  Why is there such a wide range of prices between contractors?

2.  Who does the actual painting?

3.  Why are 2 coats superior to 1 coat?

4.  Do you guarantee your work?  For how long?  What does the guarantee cover?

5.  Will the price go up once work is started?

6.  Do you start other jobs while you are working at my house?

7.  Do you have a license and insurance?

8.  Can I check your references?

9.  Can you help me with colors?

10.  Do I need to be at home whenever the painters are there?

11.  What precautions are taken to protect my plants?

12.  How disruptive is painting my house?

13.  What if I notice a problem with the paint job after it’s been completed and paid for?

14. Do I need to be concerned about lead paint and if so, what can I do to insure safety?

All paint jobs are not alike!  Our goal at Stanford Painting is to provide value.  Consider this:

·       Stanford Painting (excellent prep and 2 coats): $6000/lasts 8 – 12 years = $600 per year maintenance

·       Them (minimal prep and 1 coat): $4000/lasts 1 – 2 years = $2,000+ per year!!

Look for value.

2.  Who does the actual painting?

Stanford Painting full-time employees (we don’t sub-contract).  We provide a uniformed crew and a foreman on site at all times (minimum 5 years working with Stanford Painting).  A supervisor visits the site every day (you have his car phone number for easy access).

3.  Why are 2 coats superior to 1 coat?

All paint manufacturers require two thin coats vs. one thick coat to obtain their warranty.  One coat coverage requires the paint film be applied at an inappropriate thickness, which leads to premature cracking and peeling.

·       Full prep/two coats lasts 8 – 12 years

·       Minimal prep/one coat lasts 1 – 2 years

4.  Do you guarantee your work?  For how long?  What does the guarantee cover?

Our work is guaranteed for five full years.  This covers any cracking, peeling, flaking, or bubbling of the paint film.  Please read the written guarantee on the back of the painting estimate.

5.  Will the price go up once work is started?

No.  We will perform all work as specified in the contract for the contract price.  Of course, you may add extra work for an additional charge that is agreed on up front.

6.  Do you start other jobs while you are working at my house?

No.  We stay on your project start to finish, Monday through Friday, 8:30A.M. to 5:00P.M.

7.  Do you have a license and insurance?

Yes.  Our California state license number is 602048.  We carry worker’s compensation insurance and $2 million general liability insurance.

8.  Can I check your references?

Yes.  Included with the painting proposal will be an extensive list of names/addresses/phone numbers.

9.  Can you help me with colors?

Yes.  We provide a professional color consultation at no charge to all of our clients.

10.  Do I need to be at home whenever the painters are there?

No.  Our trustworthy staff is fully bonded and insured.  At the times you will be gone from the house, we will need to arrange access to facilitate the painting process.

11.  What precautions are taken to protect my plants?

We will use extreme care to tie back and/or cover your plants to avoid damage during the painting process.  Any help from the homeowner to trim back plants and trees will help facilitate a thorough and timely painting project.

12.  How disruptive is painting my house?

While painting is a significant process for your home, we will do all we can to minimize noise, dust, and disruption.  Our daily clean-ups go a long way to achieve this goal.

13.  What if I notice a problem with the paint job after it’s been completed and paid for?

Stanford Painting takes pride in timely and thorough responses to any problems that may arise during the warranty period.  Period.

14.  Do I need to be concerned about lead paint and if so, what can I do to insure safety?

If your house was built before 1978, it may contain lead paint.  Stanford Painting is a Lead-Safe Certified company and has a great deal of experience handling lead paint-related painting project.  For more details on how we insure lead safety, click here. We highly recommend you follow the steps below if you are concerned about lead safety:

• If your home was built before 1978, be sure to test for lead paint.  Call the National Lead Information Center for more information at 800-424-5323.

• Whether you use Stanford Painting or another contractor, hire only licensed contractors.  To check a contractor’s license, call the Contractor’s State Board at 800-321-2752.

• Hire a contractor who is certified to perform lead-related construction jobs.  To verify certification call 800/597-LEAD.

• Make sure the contractors has workers’ compensation and liability insurance.

• Ask the contractor about his or her worker health and safety program for controlling lead exposure.

• Ask the contractor if the safest feasible work methods are being used, and what special precautions he or she will take to control your exposure.

• Keep your children and pets away from work areas.

• Understand lead safety procedures.  In our case, ask to see our Lead Compliance Program.   If you notice procedures are not being followed, contact a supervisor.  If we are painting your home, call 650-321-9302 with any questions or concerns.  

15.  What is your payment policy?

10% downpayment on signing the contract and the balance due upon completion and inspection.

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